System Integration
Integration of heterogeneous systems across ERP, CRM, middleware and API gateways. Data orchestration between legacy and cloud-native estates.
ERP · CRM · MIDDLEWARE
NEW VDI Agent 2.0 is now generally available
Mission-critical IT, delivered.
System integration, VDI infrastructure and AI for organizations that can't afford downtime. Trusted by banks, defence primes, public administration and insurance groups across the European Union.
GDPR·
NIS2·
DORA·
EU data residency
15+
Years of enterprise experience
50+
Enterprise clients served
99.99%
Contractual SLA available
24/7
Monitoring & support
8+
VDI platforms supported in production
50+
Enterprise clients across the EU
99.99%
Contractual SLA on managed services
4,000+
Desktops migrated without a single outage
Trusted by organizations in regulated sectors
Top-5 Italian bank
Defence prime
Public Administration
Insurance group
Telco operator
Energy utility
Healthcare network
Manufacturing group
Verticals
Where we operate
We focus on industries where downtime is measured in revenue and reputation.
Banking & Finance
Defence & Aerospace
Public Administration
Insurance
Telecommunications
Energy & Utilities
Healthcare
Manufacturing
Legal & Compliance
Retail & Logistics
Services
End-to-end solutions for enterprise environments
We design, build and operate complex IT infrastructure where reliability and security are non-negotiable.
Virtual Desktop Infrastructure
Design, optimization and migration across Citrix, VMware Horizon, Azure Virtual Desktop, AWS WorkSpaces. Thousands of seats, zero latency.
CITRIX · VMWARE · AVDAI & Automation
Embed AI in business processes: document understanding, virtual assistants, predictive analytics. On-premise LLMs for sensitive data.
LLM · COMPUTER VISION · RPACybersecurity
Infrastructure hardening, vulnerability assessment, SOC as a Service. GDPR, NIS2, DORA compliance for the financial sector.
GDPR · NIS2 · DORACloud & Hybrid
Multi-cloud migration and management on Azure, AWS, GCP. Hybrid architectures with EU data residency and geo-redundant DR.
AZURE · AWS · GCPManaged Services
24/7 monitoring, incident management, capacity planning. Contractual SLAs up to 99.99% with penalties. L1-L3 support.
24/7 · SLA 99.99%Why teams choose us
A technology partner, not a vendor.
The reasons our clients keep coming back, project after project.
// Service level
99.99%
Contractual SLA, with penalties
We back our infrastructure with measurable commitments. Penalties on missed targets, monthly reporting, no fine print.
// Live ops
24/7 monitoring
L1-L3 coverage with predictable response times.
// Data residency
EU only, by default
No client data leaves the European Union without explicit written request. Contractual guarantee.
// Compliance
Audit-ready
We hand over evidence packages, not slide decks.
ISO 27001
GDPR
NIS2
DORA
SOC 2
The team migrated 4,000 desktops to AVD in 6 months without a single production incident. They really understand regulated environments.
// Handover guarantee
No vendor lock-in. Ever.
Docs, code and configs ship into your repos, not ours. If you change partner, we deliver a complete handover in 2-4 weeks: runbooks, ADRs, access transitions.
Live operations
Visibility, not vanity metrics.
A snapshot of what your monthly service review actually looks like — every number is contractually backed.
Operations overview
Last 30 days
ALL SYSTEMS NOMINAL
// Uptime
99.99%
+0.01% vs target
// MTTR
8m
−42% MoM
// Sev-1 incidents
0
0 in last 90d
// Tickets handled
847
+12% MoM
SLA — last 30 days
actual
contractual target (99.95%)
14:23:08
Patch Tuesday rolled out across 4,000 AVD session hosts
CHANGE
11:48:32
Quarterly DR drill completed — RTO 4m 12s, target 15m
DR-TEST
09:14:55
SOC alert auto-resolved: anomalous login from new geography
SOC
08:00:00
Monthly service review report delivered to client CTO
REPORT
Certifications & compliance
Conformity that makes a difference
Periodic audits, documented processes, evidence on request. We know what it means to operate in regulated environments.
ISO 27001
Information Security Management
GDPR
EU Data Protection
NIS2
EU Cyber Resilience
DORA
Digital Operational Resilience
ISO 9001
Quality Management
Product
Proprietary software, born from real needs
Tools we built to solve our enterprise clients' hardest problems.
FLAGSHIP
VDI Agent
An AI assistant for locked-down VDI environments. It captures the remote session screen, sends the request to a leading LLM, and types the response directly into the virtual desktop. Zero footprint on the remote machine.
- 8 supported VDI platforms
- 11 integrated AI models
- Advanced OCR with AI fusion
- Zero install on the VDI
- Encryption at rest
- Single-device enforcement
- Screen recording
- Hands-free voice input
Infrastructure as code
Audit-ready by default.
Every environment we deploy is reproducible. Versioned in your repo, reviewed by your team, signed off in your audit.
How we work
From first contact to go-live.
A structured four-phase path. Each step has concrete deliverables, no endless discovery without output.
01
Discovery
Technical analysis, regulatory constraints, stakeholder mapping. Output: gap assessment + scoping proposal.
2-4 weeks02
Design
Target architecture, cost model, identified risks. Output: HLD/LLD signed off by the client.
3-6 weeks03
Implementation
Sprint-based build, code in client repos, continuous security testing. Output: production environment.
3-12 months04
Operate
Run 24/7 with contractual SLAs, or full handover to your internal team with runbooks.
your choiceEngagement models
Pick the shape that fits.
From a 4-week assessment to a multi-year managed services contract — we adapt to how your finance and procurement teams want to buy.
Fixed-scope project
Defined deliverables, fixed price, signed-off acceptance. Best when you know exactly what you need and want budget certainty.
- Statement of Work with clear acceptance criteria
- Sprint-based delivery, demo every 2 weeks
- Bug fixes and warranty for 90 days post go-live
- All artefacts in your repos, no lock-in
Dedicated team
An embedded squad working alongside your team for 6-24 months. Ideal when scope evolves and you need flexible velocity.
- Senior architect, engineers, and SRE — assigned, not shared
- Your tools, your rituals, your standups
- Monthly capacity invoicing, easy to scale up or down
- Quarterly performance reviews with your CTO
Managed services
You own the strategy, we run the platform. 24/7 operations with contractual SLAs and penalties on missed targets.
- L1-L3 support, incident management, change management
- SLA up to 99.99% with credits for breaches
- Monthly service review with KPIs and trend analysis
- Patch & vulnerability management included
Advisory
Senior architects and security specialists for board reviews, due diligence, second-opinion architectures and audit support.
- Independent assessment of existing architectures
- Pre-merger / pre-investment IT due diligence
- NIS2 / DORA gap analysis with remediation roadmap
- Technical interviewer support during your hiring
Expertise
Tech stack
Vertical depth on enterprise and cutting-edge technology.
Infrastructure
VMware · Hyper-V · Kubernetes · Terraform · Ansible
Security
SIEM · EDR · WAF · Pen Test · Zero Trust
Development
.NET · TypeScript · React · Node · Python · C++
Data
PostgreSQL · Oracle · SQL Server · Redis · ES
Cloud
Azure · AWS · GCP · Hybrid · Multi-cloud
VDI
Citrix · Horizon · AVD · WorkSpaces · RDP
AI / ML
LLM · Computer Vision · NLP · OCR · ONNX
Networking
SD-WAN · MPLS · Zero Trust · VPN · F5
Built differently
Three commitments we put in writing.
Promises you'll find in our Statement of Work, not just on this page.
01
Code-first delivery
Every line of infrastructure, every config file, every runbook lives in your repository. Not on our laptops, not in a private wiki we own.
- Your repos, your CI, your code review process
- Architectural decision records as plain markdown
- Reproducible from a clean machine in under an hour
02
Security baked in, not bolted on
Threat modeling at design time. Encryption at rest and in transit, by default. Audit logs that pass a regulator review without a panic week.
- OWASP review and dependency scanning in every CI run
- Secrets in your vault, never in env files
- Immutable infrastructure, signed builds, SBOM on demand
03
Exit on demand
The day you decide to bring it in-house or change partner, we hand over in 2-4 weeks. Documented. Tested. Without drama.
- Knowledge transfer sessions recorded and indexed
- Runbooks proven by your team, not by us
- Access transitions managed without service interruption
Where we operate
European by design.
Italy headquarters, EU operations.
We deploy and run infrastructure across the European Union, with personnel that speaks your regulator's language and works inside your timezone.
Every project: EU data residency, EU billing, EU support. No surprises in the contract, no exceptions in the SLAs.
8
EU countries served
3
Working languages
100%
Data residency EU
Testimonials
What our clients say
References on request, NDA permitting.
“
They migrated 4,000 desktops to Azure Virtual Desktop in 6 months without a single production incident. The team really understands regulated environments.
“
Beren built our 24/7 SOC with strict contractual SLAs. What struck me is the transparency: documentation, evidence, monthly reporting.
“
VDI Agent is a game-changer for us. It lets consultants use AI inside the compliant VDI environment without compromising the security perimeter.
FAQ
What enterprise teams ask before signing
Concrete answers to the most common objections from enterprise IT teams.
How do you handle confidentiality in regulated environments?
All projects start with an NDA. For finance, defence and public sector we use vetted personnel (NOS clearance where required), dedicated workstations, network segregation, and audit logs. We can operate on-premise or in client-tenant-isolated environments. No sensitive data leaves the authorized perimeter.
How long does a typical project take? What commitment do you need from our team?
Initial assessment: 2-4 weeks. VDI/cloud implementations range from 3 to 12 months depending on scale. We only need 1 business sponsor, 1 client architect as technical counterpart, and read access to relevant systems. We handle the rest.
Do you work only with Italian clients or also across the EU?
Headquartered in Italy, operating across the European Union. We have multilingual teams (IT/EN/DE) for cross-border projects. EU data residency guaranteed on every project. No client data leaves the EU without explicit written request.
How does your pricing compare to the big SIs (Accenture, Deloitte, IBM)?
Typically 30-50% lower, because we don't carry global partner overhead and only bill people actually on the project. Trade-off: we are smaller. For programs needing hundreds of FTEs we are not the right partner. For projects in the 1-30 FTE range we are very competitive.
What happens if the project fails or we want to switch partners?
All documentation, code and configurations remain client-owned: versioned in client repos, not ours. No vendor lock-in. If you decide to change partners, in 2-4 weeks we deliver a full handover with runbooks, architectural decision records and access transitions.
Do you hold certifications? We need them for NIS2/DORA compliance.
We are finalizing ISO 27001 (audit Q3). For specific projects we already operate under SOC 2 Type II frameworks via certified partners. For DORA and NIS2 we provide gap assessment, ICT third-party register, and support during regulator audits.
Why VDI Agent? Doesn't it violate the VDI security model?
No: VDI Agent runs on the consultant's local machine, not inside the VDI. It captures a screenshot, sends it to an LLM, and types the response as if the user typed it. Zero install in the virtual desktop, zero footprint on the perimeter. It is equivalent to a consultant using their own brain outside the VDI, just faster.
About
Technology serving organizations
Beren Software was born from field experience in mission-critical enterprise environments. We know the challenges of complex infrastructure, strict compliance requirements, and zero tolerance for downtime.
We do not sell technology: we solve problems. Every project starts with real process analysis, not marketing slides. Our edge is technical depth: we can write code, configure firewalls, and brief the board in the same day.
Headquartered in Italy, operating across the European Union. EU data residency guaranteed on every project.
// RELIABILITY
SLAs with penalties. 24/7 monitoring. Tested disaster recovery, not theoretical.
// SECURITY
Security by design. GDPR, NIS2, DORA. Periodic pen tests.
// TRANSPARENCY
Clear quotes. No vendor lock-in. Complete documentation.
// PRAGMATISM
Solutions that work today, not POCs stuck in staging forever.
Contact
Let's talk about your project
Tell us your challenge. We reply within 24 hours with a concrete proposal.